The Chippie Prepaid Card is a prepaid telephone card which you can use to recharge your (prepaid mobile) account so you can make calls using your CHIPPIE mobile phone. Chippie Prepaid Cards are widely available, at denominations of 5, 10, and 25 guilders; once uploaded on your Chippie mobile phone, your credit has 30-day validity.

To access the main menu of the GSM CHIPPIE Prepaid Service, you must: dial * 91 (star 91) or #191# send

To hear your balance:

Call *91 (star 91)
Press 1

To see your balance:

#191# send

A PUK Code is an 8 digit code that you must use to unblock your phone. A phone is blocked when you enter a wrong PIN Code several times in a row. However, if you repeatedly enter one wrong PUK Code after the other, your CHIPPIE SIM-card will be permanently blocked. This means that you cannot use your CHIPPIE SIM-card anymore. In this case you must buy a new CHIPPIE SIM-card.

A PIN Code (Personal Identification Number) is a secret personal code of 4 digits that you can use to block your phone. By doing this, you prevent others to make calls from your phone.
When you buy a CHIPPIE SIM-card, the PIN Code is 0000. It is recommended to change this PIN Code as soon as you start using the SIM-card.
When a phone is blocked with a PIN Code, you must use that PIN Code every time you turn on your phone. If you use a wrong PIN Code several times in a row, your phone will be blocked. In this case you must use your PUK Code to unblock your phone.

A Chippie SIM-card contains all information that corresponds to you, like your phone number, type of accessible service (prepaid or postpaid) and a list of numbers that you call more often if saved on your SIM (Phone Book).

Prepaid CHIPPIE cards are available all over the island in most stores that sell prepaid phone cards. As a matter of course these can also be purchased at one of the UTS Customer Service Centers or UTS cash desks. The prepaid cards can be purchased at 5, 10 and 25 guilders.

The Roaming Service gives you the opportunity to travel to a foreign country with your GSM cell phone and be available on your local number. When you have a GSM Chippie Postpaid cell phone at your disposal, you do not have to apply for the Roaming Service. The Roaming Service is automatically on the GSM system. When traveling to a foreign country with a GSM Chippie prepaid phone please follow the following instructions to roam:

*124* Phone number#

Example:

*124*+5999 xxx xxxx # → xxx xxxx = Local CHIPPIE Number

Through the SMS service you can send messages of a maximum of 160 digits, directly from your cell phone to another GSM cell phone. It is good to consult the phone manual to check how this service functions on each phone.
In order to use the SMS service from a GSM CHIPPIE, it is necessary, when using the service for the first time, to enter the UTS Message Centre access code. The number of the UTS GSM Chippie Message Centre is: + 599 9 519 9300 (you must add the "+" too).

CHIPPIE is the name of the GSM Cellular Phone Service of UTS. GSM stands for Global System for Mobile Communications. It is a highly advanced cellular phone service technology that offers reliable voice and data services.

If you do not use the complete amount of your call credit from your GSM Chippie Prepaid account and the account reaches its expiry period, you can no longer make calls. You must recharge your phone to keep making calls. You do not lose the expired amount. When you recharge your account you have a lapse of 60 days to recharge your account again to get the amount back .If you fail to do so your phone will be disconnected.

1. By purchasing a GSM Chippie Prepaid Card.
2. By purchasing call credit at one of UTS' Client Service Centers or any of the UTS cash desks.
3. By purchasing talk time through the IZItime service of Girobank N.V. or at the desk of any of the Girobank N.V. branches.
4. By purchasing call credit with your Bankomatiko card through the UTIL service of Maduro & Curiel's Bank N.V. In the same way, also at the desk of MCB branches or by using the Telebanking service MCB@Home. The aforementioned services are also available at Banco di Caribe.
5. By recharging via SMS 1111, through the UTIL service of Maduro & Curiel's Bank N.V.

• When you use all your credit (available balance) from your GSM Chippie Prepaid account, it is no longer possible to make calls. You must recharge your account In order to make phone calls once more.

Additional services beside the different options offered by the GSM CHIPPIE service;

• Atami (Caller ID)
• Siguimi (Follow Me)
• Wardami (Call Waiting)
• Blòkiami (Call Barring)
• Conference with three people (only Chippie Postpaid)

Of these services Atami is automatically pre-programmed. In other words this service can be used immediately. To access the other services you must refer and program the phone as indicated in the phone manual. The manual gives specific instructions on how to activate these services according to the model of each phone. If the phone model does not have one of the above-mentioned facilities, this means that you cannot use the service in question.

From Curaçao

To listen to recorded messages on the GSM CHIPPIE Voice Mail Service from a GSM phone in Curaçao, you must dial *99, and follow the instructions or you can dial 9 519 9400 and follow the instructions.

From abroad

You can also access the GSM CHIPPIE Voice Mail Service from abroad. In this case one must dial the following number: + 599 9 519 9400.

There are some important points to be taken into consideration once you have acquired a GSM phone and require it to function on the UTS GSM CHIPPIE system.
The UTS GSM CHIPPIE system functions on a 900/1800 Mhz frequency (Dualband). This means that the phone you purchase must be either a Dualband one (900/1800 Mhz) or a Triband one (900/1800/1900 Mhz).